Bug Report
You can submit your bug reports for our products to our Bug Report Database.


Support Forum
In addition to sales questions forums there is a special restricted forum for each of HtmSoft products. After purchasing a product you can signup for an account on our forums and forward your usernames to our support email box and we will open your access to restricted support forums.

In addition to our own staff, other users will be able to share their experiences with you and help you with your questions.
Support Forums

Installation Support
Installation service is one of our optional services. We will install and configure your software on your hosting account for a small fee. Please refer to product pages to obtain the service.

Priority Support
In addition to above support services you can obtain priority support for your software. We will give assistance to you by email when you need and we will try to solve your problems in a timely manner. Please refer to product pages to obtain the service.

You should contact our "support" email box for your questions if you have obtained priority support for your software. You can also login into members area using username and password sent to you at registration time and use our online support form.

Upgrade Service
All of HtmSoft products include software upgrade until next major version change. You can obtain upgrade files in restricted members area. (when an upgrade is available)


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Last update March 2009